Your Privacy at Aegis

Written in plain English · Last updated 23 September 2026

When you reach out about a desk, an office or a registered address in ADGM, you trust us with your details. This page explains, in plain language, exactly what happens to them. It applies to everyone who contacts Aegis Coworking - ADGM, visits our space in Addax Tower or uses aegiscoworking.ae, and it follows the ADGM Data Protection Regulations 2021.

Our four promises

We never sell your data

Not to advertisers, list brokers or anyone else.

We ask only for what we need

Enough to answer you and, if you join, to meet ADGM rules.

No spam

Your enquiry gets a reply, not a mailing list.

You stay in control

Ask us to see, fix or delete your data at any time.

Your data at a glance

Here is everything we collect, grouped by the moment you share it with us.

When	What we collect	Why	How long we keep it
You send an enquiry	Name, email, phone, company (optional), service of interest, your message, consent tick	To reply, send a quote or book a tour	Up to 24 months after our last conversation
You become a member	ID documents, company and licence details, shareholder / beneficial owner information, billing records	To provide your workspace or registered address and to complete KYC and AML checks required in ADGM	For your membership, then as long as ADGM and UAE law requires
You visit Addax Tower	Visitor name, time of visit, bookings	Building access and the safety of everyone in the space	Only as long as needed for access and security
You browse our website	Pages viewed, device and browser type, approximate city or country, referring site	To see which pages help people and to fix problems	According to our analytics tools’ settings
You message us on WhatsApp, email or phone	Your number or email and the conversation	To follow up on what you asked	Same as enquiries, or as a member record if you join

What happens after I press “Send”?

Your enquiry is saved securely in our database and sent to our team. Someone from Aegis reads it and replies by email, phone or WhatsApp, whichever suits your request. The consent box you tick is also recorded, so we can show you agreed to be contacted.

If you decide not to go ahead, that is fine. We will not keep chasing you, and we delete old enquiries after 24 months. You can also ask us to delete yours sooner.

Why do you ask for ID Documents when I want to become a member?

Aegis operates inside Abu Dhabi Global Market, where business centres must know who their clients are. Before we give you a workspace or a registered business address, we check your identity and, for companies, who owns and controls the business. These know-your-customer (KYC) and anti-money laundering checks are a legal requirement, not a choice, so we cannot offer a membership without them.

Your documents are stored securely, seen only by the people who need to review them, and kept for the period the law requires after your membership ends.

What gives you the right to use my data?

You agreed — by ticking the consent box on our form.
You asked for a service — we need your details to provide it.
The law requires it — for KYC, anti-money laundering, tax and company records.
It is a fair business need — for example keeping our space secure or improving our website, as long as it does not outweigh your rights.

Who else sees my information?

Only people and companies that help us serve you, and only what they need:

Technology providers that host our website, store our database and send our emails
Our anti-money laundering and compliance adviser
Addax Tower building management, for visitor access
ADGM Registration Authority and other UAE authorities, when the law requires it
Our accountants, auditors or lawyers, who are bound to keep it confidential

Some of these providers keep data on servers outside the UAE. When they do, we choose established providers and rely on the safeguards allowed under ADGM data protection rules, so your information stays protected wherever it is held.

Do you track me on the website?

Lightly. We use Google Analytics to count visits and see which pages people find useful. They set cookies in your browser and tell us things like which page you came from and what device you used. We look at this as overall trends, not to build a profile of you. You can clear or block cookies in your browser settings at any time, and the site will still work.

The WhatsApp button opens WhatsApp, which is run by Meta. Anything you send there is also covered by WhatsApp’s own privacy policy.

How do you keep my data safe?

Every page on aegiscoworking.ae uses an encrypted (HTTPS) connection
Access to our enquiry database is restricted and protected by login
Only team members who need your details can access them
Identity documents are handled with extra care and shared only with those who must review them

If something ever goes wrong and your data is put at risk, we will take action straight away and tell you and the regulator where the law requires.

What can I ask you to do?

See itGet a copy of the data we hold about you

Fix itCorrect anything wrong or out of date

Delete itUnless the law says we must keep it

Pause itLimit or object to how we use it

Move itReceive it in a format you can take elsewhere

Change your mindWithdraw your consent at any time

Just email contact@aegiscoworking.ae with the subject line “Privacy request”. We may ask you to confirm who you are, and we will respond within one month. It is free of charge.

If you are unhappy with how we handled your request, you can complain to the ADGM Office of Data Protection. We would appreciate the chance to put things right first.

Is Aegis for under-18s?

No. Our workspaces and services are for businesses and adults, and we do not knowingly collect details from anyone under 18.

Will this policy change?

Sometimes, when we add new services or the rules change. We will update the date at the top of this page, and if a change affects our members in a meaningful way we will tell them directly.

Talk to us about privacy

Aegis Coworking - ADGM

Addax Tower, 3812, Al Reem Island, RT3, Abu Dhabi, United Arab Emirates

Email: contact@aegiscoworking.ae

Phone: +971 50 392 6316

Looking for a workspace instead? Send us an enquiry.